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Hancock Fabrics CPO Report Filed

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The Consumer Privacy Ombudsman (CPO or Ombudsman) appointed in the Hancock Fabrics case filed with the U.S. Bankruptcy Court a report to advise on issues related to the protection of the privacy of Hancock Fabrics’ customers’ personally identifiable information (PII).

The report states, “Michaels, the proposed Buyer of the Hancock personal customer information, meets the criteria for being a ‘Qualified Buyer.’ The Ombudsman believes there is no loss of privacy to Hancock customers as a result of this sale because the Buyer will continue to honor the Hancock Fabrics privacy policy, and the operation of Michaels stores and online is in the best interests of consumers because it will provide a new source of fabric and notions.”

The report continues, “If any customer wishes not to continue to do business with Michaels, s/he will have received notice of the sale and is free to Opt-out of the sale of his/her personal information and its ownership by the Buyer. In the future, customers may unsubscribe from receiving Michaels’ marketing materials at any time online, by e-mail or by phone by following the instructions provided. In summary, the Ombudsman believes the Recommendations in this CPO Report strike an appropriate balance between the privacy rights of consumers and practical considerations associated with this bankruptcy sale.”

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